Free Shipping & 30-day Returns for all Orders
We offer all of our valued customers a 30-day risk-free warranty.
Custom work, special orders, and personalized or engraved items cannot be returned or refunded unless there is an error on our part.
All jewelry items purchased from us will be shipped by FedEx®, our exclusive shipping carrier. Because we use FedEx shipments can be tracked online, and will arrive on-time at their destinations.
All Jewelry items come with exclusive Classic Red Leatherette or Rosewood Veneer W/Gold Trim jewelry boxes. Each and every package is custom made to fit your selection of ring, earrings, pendant, or bracelet.
To make payments for online purchases, customers can use one of the following methods:
- Pay Directly by Credit Card. We accept all major Credit Cards including Visa, MasterCard, Discover and American Express.- Pay directly using PayPal.- Pay by Bank Wire.***- Pay by Phone.
*** For Bank Wire Payments a discount of 1% will be applied at Checkout.
Gemshield is a jewelry insurance replacement program, underwritten by Hanover Insurance Company and sold by Hallberg Insurance Network Agencies. If you incur a loss, your jewelry will be replaced with a piece of like kind and quality from the participating jeweler who originally sold you the item. It is a worldwide insurance policy that includes coverage for sudden and accidental damage and mysterious disappearance. You will receive your insurance premium receipt by email and the policy will follow. This jewelry store is not a licensed insurance agent of Gemshield or other insurance companies and does not sell insurance.
Quality Assurance Document Appraisal Type of Document Detailed information of your purchase is available, called the Quality Assurance Document (QAD). Powered by IJN Systems, and other technology systems, the document provides the information necessary to obtain jewelry insurance. It is available for ordering at the shopping cart.
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