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SATISFACTION GUARANTEE
The Sydney Rosen Company wants you to be sure you’ve made the right
choice.
If for any reason you’re not completely satisfied, we’re pleased to offer
you a
30 day return on all items in stock. Customers who have ordered unique
diamonds
(very large sizes, rare stones, etc.) not in our inventory should contact
us to make
arrangements for returns and exchanges.
All Sydney Rosen diamonds are quality graded and certified by independent
gemological laboratories with the technology, expertise and objectivity
to ensure
the highest level of accuracy and consistency in the grading process.
Among these
labs are the Gemological Institute of America (GIA), the American Gem
Society (AGS),
the European Gemological Laboratories (EGL), the International
Gemological Institute
(IGI), and the Accredited Gemological Appraisers (AGA). Located right
here in the
Delaware Valley, the AGA is a “consumer advocate,” internationally respected
in the
trade for their state-of-the-art facilities and extremely strict grading.
The Sydney Rosen Company requires that it's diamond suppliers guarantee compliance
in the Kimberly Process. The Kimberly Process is a system of warranties that guarantee
that the diamonds being sold are from legitimate sources not involved in funding
conflict and are in compliance with United Nations resolutions. For more information on
conflict diamonds please go to http://www.diamondfacts.org.
We also certify that our diamonds are not artificially
treated to enhance clarity or
color in any way. All quality characteristics of Sydney Rosen diamonds
are
fully disclosed.
To learn more about the definitive work of the laboratories
which certify our
diamonds, visit the following sites:
Gemological Institute of America
www.gia.edu
Accredited Gemological Appraisers
www.gemappraisers.com
American Gemological Society
www.ags.org
European Gemological Institute
www.eglusa.com
International Gemological Institute
www.igiworldwide.com
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